YOUR MISSION

Be a central part in ensuring that knowledge, both strategic and operational, is effectively captured, transferred, shared, and retained across our clients, the European Space Agency, diverse programs and departments

• Knowledge Governance Coordination:
  Develop and implement governance frameworks, standards, and policies for knowledge management across ESA’s international teams.
  
• Knowledge Transfer & Retention:
  Facilitate structured handovers, onboarding materials, and expert knowledge capture initiatives to mitigate knowledge loss
  
• Knowledge Sharing & Learning Culture:
  Plan and coordinate knowledge-sharing events, communities of practice, and internal conferences that foster collaboration and cross-functional learning
  
• Lessons Learned Integration:
  Support ESA’s lessons learned processes to ensure that insights from missions and projects are effectively captured, validated, and reused in future initiatives
  
• KM Tools & Records Management:
  Manage and evolve ESA’s KM platforms and repositories; ensure effective usage of digital tools and systems for storing and sharing institutional knowledge
  
• Stakeholder Engagement:
  Act as a liaison between departments to understand their knowledge needs and support tailored KM initiatives

YOUR EXPERIENCE & TALENTS

• Experience in a knowledge management, information governance, or organizational learning role in an international organisation
• Proven ability to lead cross-organisational knowledge initiatives and governance structures
• Strong facilitation, communication, and stakeholder engagement skills
• Experience with knowledge systems, tools, and frameworks (e.g. SharePoint, Confluence, KM methodologies)
• University degree in Knowledge Management, Information Science, Organisational Learning, Information and Documentation Management, Library and Information Sciences or a related field
• Familiarity with complex, international and technical environments - ideally aerospace, engineering, research organisations or multinational institutions
• Fluency in English is required; working knowledge of German, French, Spanish or Italian is an asset

BENEFITS OFFERED BY CROWDCONSULTANTS

• A versatile 5-star employer recognised on Glassdoor and Kununu as well as by multiple awards as a pioneer in New Work
• Above market remuneration with an uncapped commission and bonus scheme
• Choose between part-time or full-time employment, as well as very flexible working hours, in collaboration with the co-workers in your team
• Schedule “public” holidays according to your needs, confession or nationality, or other criteria
• Create your individual portfolio of additional benefits, including cash or holiday bonuses, gifts or days off on personal events, support for work tools, mobility, childcare, pet care, health, and fitness

PERFECT MATCH? We look forward to receiving your application!
QUESTIONS? Please contact us at: +49 30 233 291 740
RECOMMENDATIONS? We’ll reward the successful placement of your recommendation with EUR 500