YOUR MISSION

• Expert for maintaining and optimising business-critical applications within the ServiceNow ecosystem

• Investigate incidents, troubleshoot complex technical challenges, and ensure smooth system performance

• Act as a trusted support partner for internal stakeholders, delivering timely and solution-oriented assistance

• Work closely with developers and operations teams to improve application stability and user experience

• Drive continuous improvement through structured documentation, change coordination, and process optimisation

YOUR EXPERIENCE & TALENTS

• Proven hands-on experience with ServiceNow, ITSM, ITOM, and Application Support

• Strong troubleshooting mindset with the ability to resolve technical issues efficiently and independently

• Excellent communication skills in German 🇩🇪 and confidence working with technical & business stakeholders

• Familiarity with ITIL processes, structured documentation practices, and customer-oriented support delivery

• Nice to have: experience with Azure DevOps, JavaScript/programming, or broader ServiceNow platform administration

BENEFITS OFFERED BY OUR CLIENT

• International projects, modern technologies & a highly skilled global team

• Attractive compensation package with additional health & life insurance

• Continuous learning, certifications & professional development opportunities

• Hybrid working model with high flexibility and work-life balance

• Modern office environment plus access to 50+ employee benefits & services

PERFECT MATCH? We look forward to receiving your application!
QUESTIONS? Please contact Tanya at: +49 30 233 291 755
RECOMMENDATIONS? We’ll reward the successful placement of your recommendation with EUR 1000