IT & Tech
·
Sofia
·
Hybrid
ServiceNow Process Optimisation Consultant (DE/EN)
Drive change across GRC, HR, and ITSM with ServiceNow. Bridge business needs and tech solutions in a role that blends strategy and execution.
YOUR MISSION
- Engage with clients in interactive workshops to gather key functional and technical input
- Translate business goals into actionable user stories and practical ServiceNow solutions
- Collaborate closely with architects and developers to shape system designs and workflows
- Demonstrate processes and applications to stakeholders and support user training when needed
- Partner with delivery leadership to maintain quality, timelines, and client satisfaction
- Support presales with solution proposals across areas like GRC, HR, ITSM, and Managed Services
YOUR EXPERIENCE & TALENTS
- Demonstrate expertise in GRC, risk, and compliance, with a strong grasp of control assessments and remediation practices
- Apply consulting or business analysis skills within tech-driven environments
- Familiarity with frameworks like COBIT, NIST, ISO 27001, or ISACA standards
- Experience reviewing technical environments from a compliance or audit perspective
- Understanding of IT infrastructure, networks, or app development
- Confident communicator with the ability to simplify complexity for stakeholders
- Fluent in German (spoken and written)
BENEFITS OFFERED BY OUR CLIENT
- Collaborate with a high-calibre team of top talent
- Engage in cutting-edge technology advancements, fostering personal and professional growth
- Access to ongoing training, learning, and certification opportunities
- Gain valuable experience within an international and diverse organisational culture
- Contribute to challenging projects spanning diverse industries worldwide
- Choose from a diverse array of 50+ additional benefits and services tailored to your needs
- Embrace a flexible hybrid working policy, promoting work-life balance and flexibility
PERFECT MATCH? We look forward to receiving your application!
QUESTIONS? Please contact Tanya at: +49 30 233 291 755
RECOMMENDATIONS? We’ll reward the successful placement of your recommendation with EUR 400

- Department
- IT & Tech
- Locations
- Sofia
- Remote status
- Hybrid
- Employment type
- Permanent Full-time
- Employment level
- Experienced
- Position at
- Client
