YOUR MISSION

• Deliver expert-level ServiceNow support, including comprehensive handling of complex incidents
• Guide and mentor junior support staff, promoting efficient problem-solving and optimal practices
• Collaborate with internal and external partners to enhance ServiceNow performance and service delivery
• Lead the execution of system changes, ensuring compliance with change management procedures and risk mitigation

YOUR EXPERIENCE & TALENTS

• Extensive ServiceNow experience, with deep knowledge of core modules (e.g., ITSM, ITOM, and Applications) and integrations
• Proven ability to effectively diagnose and resolve issues across various ServiceNow modules
• Demonstrated skill in communicating effectively with various stakeholders, including senior management, business partners, and technical staff
• Track record of successfully managing ServiceNow system upgrades and configuration alterations, with a strong commitment to enhancing operational efficiency and promoting best practices
• Fluency in German (both spoken and written)

BENEFITS OFFERED BY OUR CLIENT

• Collaborate with a high-calibre team of top talent
• Engage in cutting-edge technology advancements, fostering personal and professional growth
• Access to ongoing training, learning, and certification opportunities
• Gain valuable experience within an international and diverse organisational culture
• Contribute to challenging projects spanning diverse industries worldwide
• Choose from a diverse array of 50+ additional benefits and services tailored to your needs
• Embrace a flexible hybrid working policy, promoting work-life balance and flexibility

PERFECT MATCH? We look forward to receiving your application!
QUESTIONS? Please contact Tanya at: +49 30 233 291 755
RECOMMENDATIONS? We’ll reward the successful placement of your recommendation with EUR 400